As a Managed Services Provider we take care of all your IT requiremnts while you focus on your core business. Our highly skilled resources are always on the lookout to not only have your environment running smoth but to find ways to help you improve your business.
Ingran Africa undertakes an audit (due diligence) with each client to determine the level of service required, as it pertains to the client’s size, scope of work and industry.
Once you have selected a suitable combination of services from our recommended solutions, Service Level Agreements (SLAs) are drawn up, which include monthly reporting and ongoing business reviews. This means we alert your company to new and often more efficient technologies as they become available, or as your market requires them.
SLAs ensure peace of mind as you focus on your primary business, while the Ingran team focuses on your IT protection, stability and business continuity. Transparency and accountability is a core ethic at Ingran and SLAs drive our relationships with clients.
Small and midmarket enterprises are particularly vulnerable to negative impact should crucial services fail. However, sourcing and employing staff dedicated to monitoring these operations bring two major hurdles: The skills shortage and cost to company. As highly-qualified IT specialists, Ingran addresses both issues while optimising your IT investments and reducing support personnel costs.